Shipping policy

Shipping

Ateyitu
Tamer Simsek
Alte Freiheit 10, 42103 Wuppertal, Germany
Email: info@ateyitu.store
Phone: +49 202 3920614

We ship from Germany across Germany, the rest of Europe and worldwide. The exact rate is shown at checkout before you pay, based on the weight of your order.

Vanities, cabinets and suites

Vanity units, tall units, mirror cabinets and complete suites are heavy and ship well protected, the larger pieces on a pallet. Delivery is kerbside: the carrier brings it to the nearest accessible door, not fitted. Plan a competent installer and a qualified electrician — a wall-hung unit must be fixed to a load-bearing wall, the basin plumbed and the mirror wired to the zone rules. Basins, hinges, towel sets, waste and the sealing kit ship by parcel.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany, 4–10 business days to the rest of Europe and 7–20 business days further afield. Pallet shipments are booked with a freight carrier who calls ahead; allow 5–15 business days.

Customs

Goods are dispatched from Germany. For deliveries outside the EU, any import duty, VAT or clearance fee in the destination country is payable by the recipient.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork and photograph it — that is what makes a claim straightforward.